CONTACT

General terms and conditions of sale

ARTICLE 1: SCOPE 

1.1. These General Terms and Conditions of Sale (hereinafter "GTC") govern the relationship between VVNT, a limited liability company, with a share capital of 1000.00 euros, registered in the Bobigny Trade and Companies Register, under number 910 579 200, whose registered office is located at 13 bis, rue Saint Antoine in Montreuil (93100) France, represented by Mrs. Marion Granger and Mr. Frédéric Verdier (hereinafter the "Seller") and any natural or legal person (individual or professional) (hereinafter the "Customer") who orders and purchases products online (hereinafter the "Product" or the "Products") on its websitehttps://magasinvivant.com (hereinafter the "Website").

1.2. Any online order and purchase made on the Website are subject to prior knowledge and unreserved acceptance of all these GTC. Unless otherwise agreed, the GTC exclude any consideration of the Customer's general conditions.

1.3. The Seller's offers are exclusively aimed at individuals and professionals acting as end consumers, at least 18 years old and legally capable of contracting. The commercial resale of the Products is prohibited. The Seller reserves the right to refuse proposals for a purchase contract if they appear to be intended for commercial resale. 

1.4. The Seller reserves the right to modify these GTC at any time by publishing a new version on the Website. The GTC are those in force on the date of placing the order for the Product.

1.5. The Website is accessible in French, which is the language applicable for the conclusion of the contract of sale.

ARTICLE 2: THE PRODUCTS AVAILABLE ON THE WEBSITE 

The Products available on the Website for order and purchase are products of all kinds, including home and outdoor equipment. 

 The description of the Products is presented on the Website, each Product page including photographs, a description of the Product and the selling price. 

The information relating to the Products available on the Website thus allows the Customer to know the essential characteristics of the Product he wishes to order and to ensure that it meets his expectations.

ARTICLE 3: ORDER PROCESS AND CONCLUSION OF THE SALES CONTRACT 

3.1. Order 

• Step 1: the Customer accesses the Site and selects the Product;
• Step 2: the Customer accesses the Product page and can select the desired quantity and then click on "add to cart"; 
• Step 3: the Customer can continue selecting the Product or click on "shopping cart" to see the selected Products; 
• Step 4: the Customer accesses a summary of the selected Products, he has the possibility to delete products by clicking on the basket or validate his order by clicking on "Proceed to payment" - The Customer has the possibility to estimate the delivery cost by clicking on "estimate of shipping costs" and by entering the country, region and postal code of the place of delivery;
• Step 5: a summary page appears allowing the Customer to check the information he has entered and allowing him to correct any errors by clicking on "Edit" for each data field (concerning, for example, the payment method, his information or the quantity of items desired); 
• Step 6: It is possible to completely cancel the ordering process by closing the browser window. If the Customer does not wish to cancel and clicks on the confirmation button "Proceed to payment" he submits a contract offer that legally binds him in relation to the Product(s) contained in the cart. However, the order can only be submitted and transmitted provided that the Customer clicks on the "I have read and accept the general conditions of sale" button in order to accept these GTC and thus make them an integral part of his order;
• Step 7: the Customer can make an express payment via the PayPal payment solution by clicking on the "PayPal" button or via his personal account by entering the delivery address and clicking on the "continue to shipping" button then on "continue to payment" and on the "PayPal" button; 
• Step 8: the Customer accesses an order confirmation page, he can click on the "track my order" button; 
• Step 9: the Customer receives a confirmation email summarizing the order information; 
• Step 10: if the Customer has a personal account, he can check the status of his order, manage his billing and delivery address, register his payment method, change his password, access the contact form and/or log out.  

3.2. The ordering process and contact are usually done by e-mail and through automated procedures. The Customer must ensure the accuracy of the e-mail address he indicates for the execution of his order in order to be able to receive at this address the emails that the Seller sends him. In particular, the Customer using anti-SPAM filters must ensure that he can receive all emails sent by the Seller or by third parties mandated by the latter to execute the order.

3.3. Confirmation of the order by the Seller

After the validation of his order, the Customer receives from the Seller an email summary and confirmation of the order. The Seller sends the Customer a confirmation of acceptance of the order in written form by e-mail; the receipt by the Customer of the confirmation of acceptance of the order is authentic. The contract is formed as soon as this confirmation is sent by the Seller to the Customer.  

3.4. Refusal to process an order by the Seller 

The Seller reserves the right to remove at any time any Product displayed on the Website and to replace or modify any content or information on it. Despite the Seller's best efforts to meet the expectations of his customers, the latter may be required to refuse to process an order after sending the Customer the confirmation email summarizing the order.

The Seller cannot be held responsible to the Customer or a third party for the harmful consequences of the withdrawal of a Product from the Website, or the replacement or modification of any content or information on this Website, or the refusal to process an order after the sending of the confirmation email summarizing the order.

The Seller also reserves the right to refuse or cancel an order from a Customer with whom it has a dispute over the payment of a previous order or an objective suspicion of fraud.

ARTICLE 4: PRICE - TERMS OF PAYMENT

4.1. The applicable prices are those displayed on the Site on the day of the order. These prices are set by the Seller and may be modified at any time by him. The prices displayed are only valid on the day of the order and do not take effect for the future.

The prices indicated on the Site are understood in euros, including the applicable VAT, excluding delivery costs.

The delivery costs are indicated to the Customer at the time of ordering the Work and depend on the delivery region provided. These delivery costs are added to the selling price of the Work.

In the context where customs duties, local taxes or import duties are payable, they are the sole responsibility of the Customer and are his sole responsibility. It is the responsibility of the Customer to draw up the declarations and payments required by the competent authorities and/or bodies. It is the Customer's responsibility to inquire with the competent authorities before ordering the Products. 

4.2. Terms of payment 

Payment for the order and purchase of the Products is made via the PayPal payment service. 

The Seller has no access to confidential information relating to the means of payment that the Customer uses during payment. Indeed, only PayPal has confidential information that remains inaccessible to third parties.

Although the Seller uses encrypted security software, the security of information and payments transmitted via the Internet or via e-mail cannot be guaranteed. The Seller shall not be liable for damages resulting from the use of electronic means of communication, including (but not limited to) damage resulting from failure or delay in the transmission of electronic communications, the interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and for the transmission of viruses.

4.3. Invoicing

The Seller will send or make available to the Customer an invoice electronically after each payment. The Customer expressly agrees to receive invoices electronically.

4.4. Retention of title 

If the Seller executes the order before receiving payment, he reserves ownership of the Product(s) delivered until full payment of the price due to him.

ARTICLE 5: DELIVERY  

5.1. The Products are delivered in Metropolitan France, namely: 

• in a relay point through Mondial Relay;
• by shipment to the delivery address indicated by the Customer, unless otherwise agreed. The address indicated during the processing of the order by the Seller is decisive for carrying out the operation.

5.2. If the transport company returns the Product(s) shipped to the Seller because delivery to the Customer was impossible, the Customer bears the cost of the unsuccessful shipment. This cost is not attributable to the Customer if the Customer is not responsible for the circumstances that caused the impossibility of delivery, or if he has been temporarily prevented from receiving the proposed delivery, unless it has been announced to him with adequate notice by the Seller. The costs of shipping to the Customer are also not his responsibility when he validly exercises his right of withdrawal. The rules for covering the costs of returning the Product(s) when the Customer validly exercises his right of withdrawal are specified in Article 6 on the right of withdrawal. 

5.3. In the event of delivery of a package that is manifestly and visibly deteriorated, it is up to the Customer to refuse it in order to enjoy the guarantee offered by the carrier. The Customer must also inform the Seller without delay, so that a new package is prepared for him, then shipped upon receipt of the deteriorated package in return. 

ARTICLE 6: RIGHT OF WITHDRAWAL 

6.1. Pursuant to Articles L. 221-18 et seq. of the Consumer Code, consumers have a right of withdrawal in principle. 

The Customer has a period of fourteen (14) clear days to declare that he wishes to return the Product(s) that does not suit him, without having to justify his decision. This period runs from the day of receipt of the Product(s) by the Customer or any third party designated by him. 

The Customer who wishes to exercise his right of withdrawal must send the Seller, before the expiry of the above deadline, an e-mail to the following email address: info@magasinvivant.com

This email must clearly express the Customer's willingness to withdraw as well as the order number and references of the Product purchased.

6.2. The Customer must return the Product to the Seller no later than fourteen (14) days following the sending of his withdrawal request. 

The Customer will return the Product to the following address: 

ALIVE!

13 bis, rue Saint Antoine

93100 Montreuil, France 

The Product must be returned to the Seller in perfect condition in its original packaging. The package must be accompanied by the corresponding purchase invoice.

The Customer will be deemed responsible in the event of deterioration of the Product when it is returned to the Seller. 

6.3. The refund of all the sums paid for the purchase of the Product, including the delivery costs of the said Product (excluding customs fees possibly payable on delivery), will be made by the Seller once he has notified the Customer of the receipt of the returned Product and at the latest within fourteen (14) days from the date on which he is informed of the Customer's decision to withdraw. 

ARTICLE 7: LEGAL GUARANTEES  

7.1. All Products available on the Website benefit from the legal guarantee of conformity (hereinafter "Guarantee of Conformity") as defined in Articles L. 217-4 et seq. of the Consumer Code on the one hand and the guarantee against hidden defects (hereinafter "Warrantee of Hidden Defects) as defined in Articles 1641 et seq. of the Civil Code. 

7.2. Legal Guarantee of Conformity 

Article L. 217-4 of the Consumer Code: "The seller is required to deliver a good in accordance with the contract and is liable for the lack of conformity existing at the time of delivery. He is also liable for defects of conformity resulting from the packaging, assembly instructions or installation when it has been charged to him by the contract or has been carried out under his responsibility".

Article L. 217-5 of the Consumer Code: "To comply with the contract, the good must: 

1) Be suitable for the usual expected use of a similar good and, where applicable: a) correspond to the description given by the seller and possess the qualities that the seller has presented to the buyer in the form of a sample or model; b) present the qualities that a buyer can legitimately expect with regard to public declarations made by the seller, the producer or his representative, in particular in advertising or labelling;

2) Or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted. »

Article L. 271-12 of the Consumer Code: "The action resulting from the lack of conformity shall be prescribed by two years from the delivery of the good. »

7.3. Guarantee against hidden defects

Article 1641 of the Civil Code: "The seller is bound by the guarantee because of the hidden defects of the thing sold that make it unsuitable for the use for which it is intended, or that reduce this use so much that the buyer would not have acquired it, or would have given only a lower price, if he had known them".

Article 1648 of the Civil Code: "The action resulting from the redibitory defects must be brought by the buyer within two years of the discovery of the defect".

7.4. Consequences of the implementation of legal guarantees

As part of the Guarantee of Conformity, the Seller undertakes to the Customer's choice:

• Either to repair the Product, or to replace the Product with an identical product according to available stocks; 
• Either to refund the price of the Product if the replacement of a Product is impossible.

 As part of the Guarantee of Hidden Defects, the Seller, according to the Customer's choice, undertakes, after evaluation of the defect:

• Either to reimburse him the entire price of the returned Product; 
• Either to reimburse him part of the price of the Product if the Customer decides to keep the Product.

7.5 Exclusion of guarantees

The Modified Product(s), repaired, integrated or added by the Customer are excluded from warranty. The guarantee will not work for apparent defects. The warranty will not cover the Product(s) damaged during transport after Delivery or due to misuse.

7.6 Manifest damage caused by transport

The Customer is invited to make a complaint to the delivery company if the Product(s) delivered presents obvious damage caused by the transport; he is also invited to inform the Seller. The omission of this claim by the Customer has no effect on his legal or contractual rights resulting from the defects.

ARTICLE 8: LIMITATION OF LIABILITY

8.1. Any claim for damages from the Customer is excluded. This does not apply to claims for damages by the buyer that result from an attack on life, physical integrity or health or a breach of essential contractual obligations (cardinal obligations) as well as liability for other damages due to fault or gross negligence on the part of the Seller, the company, its legal representatives or its employees. Contractual obligations are limited to the only obligations necessary for the proper execution of the contract.

In the absence of contrary legal or regulatory provisions, the Seller's liability is limited to the direct, personal and certain damage suffered by the Customer and related to the failure in question. The Seller shall under no circumstances be liable for indirect damages such as, in particular, loss of data, commercial damage, loss of orders, damage to the brand image, commercial disturbances and loss of profits or customers. Similarly and within the same limits, the amount of damages paid by the Seller may not in any case exceed the price of the Product ordered.

8.2. The restrictions of this article also apply to the legal representatives of the company and its employees, if claims are claimed directly against them.

8.3. These limitations of liability do not apply if the Seller has fraudulently concealed a defect or has given a guarantee on the quality of the object. The same applies to the extent that the Seller and the Customer have concluded an agreement on the quality of the object. The provisions of the Product Liability Act are not affected.

ARTICLE 9: FORCE MAJEURE - CUSTOMER'S FAULT 

The Seller will not be liable in the event of force majeure or fault of the Customer, as defined in this article:

9.1. Force majeure 

For the purposes of these general conditions, it will be considered a case of force majeure opposable to the Customer any impediment, limitation or disturbance of access to the Website, the order and/or delivery of Products, due to fire, epidemic, explosion, earthquake, fluctuations in bandwidth, breach attributable to the access provider, failure of transmission networks, collapse of facilities, illegal or fraudulent use of passwords, codes or references provided to the Customer, computer hacking, a security breach attributable to the host of the Site or the developers, flooding, power failure, war, embargo, law, injunction, request or requirement of any government, requisition, strike, boycott, or other circumstances beyond the reasonable control of the Seller. In such circumstances, the Seller will be exempted from the performance of his obligations within the limits of such impediment, limitation or disturbance.

9.2. Fault of the Customer 

For the purposes of these GTC, will be considered as a fault of the Customer opposable to the latter any misuse of the Site, fault, negligence, omission or failure on the part of him or that of his attendants, non-compliance with the advice given by the Seller on his Site, any disclosure or illicit use of the Customer's password, codes and references, as well as the disclosure of erroneous information or the lack of updating of such information in his personal space. It will also be considered as the Customer's fault the implementation of any technical process, such as robots, or automatic requests, the implementation of which would contravene the letter or spirit of these general terms and conditions of sale.

9.3. Technical problems - Hypertext links

In the event of impossibility of access to the Site, due to technical problems of all kinds, the Customer cannot claim damage and will not be able to claim any compensation. The unavailability, even prolonged and without any limitation, of one or more online services, may not constitute prejudice to Customers and may in no way give rise to the granting of damages by the Seller. 

The hypertext links on the Site may refer to other websites. The Seller cannot be held liable if the content of these sites contravenes the legislation in force. Similarly, the Seller cannot be held liable if the visit by the Internet user / Customer to one of these sites caused him harm.

In the current state of the art, the rendering of the representations of the Products offered for sale on this Site, in particular in terms of colors or shapes, may vary significantly from one computer station to another or differ from reality according to the quality of the graphic accessories and the screen or according to the resolution of the display. These variations and differences cannot under any circumstances be attributed to the Seller who can under no circumstances be held liable for this fact. 

ARTICLE 10: INTELLECTUAL PROPERTY LAW 

All texts, comments, photos, brands, logos, illustrations and images reproduced on the Website, graphic charters, software, without this list being exhaustive, are protected by intellectual property and for the whole world. Any total or partial reproduction or representation of the Website or any of these rights, without the express authorization of the Seller is strictly prohibited and would constitute an infringement.

Consequently, the Customer shall refrain from any action and any act that may directly or not infringe the Seller's intellectual property rights.

ARTICLE 11: AMENDMENTS TO THESE GENERAL CONDITIONS

These GTC may be modified at any time by the Seller. The general conditions applicable to the Customer are those in force on the day of his order.

ARTICLE 12: ABUSIVE CLAUSES

The provisions of these general conditions apply subject to compliance with the mandatory provisions of the Consumer Code concerning unfair terms in contracts concluded between a professional and a consumer.

ARTICLE 13: APPLICABLE LAW 

These General Terms and Conditions of Sale and the contractual relations between the Seller and the Customer are subject to French law. 

ARTICLE 14: MEDIATION AND COMPETENT COURT 

In the event of a dispute with the Seller concerning the execution of these GTC, the Customer has the right to use a consumer mediator for the amicable resolution of the said dispute in accordance with Article L. 612-1 of the Consumer Code. 

The list of mediators is available at the following address: https://www.economie.gouv.fr/mediation-conso/liste-des-mediateurs-references 

In the absence of an amicable resolution, any dispute relating to the interpretation of the GTC, the execution or termination of a sale, the interpretation, execution or termination of these terms is submitted, in the absence of an amicable agreement, to the legally competent French courts.

Terms and Conditions of Use

Preamble 

The company VVNT, a limited liability company, with a share capital of 1000.00 euros, registered in the Bobigny Trade and Companies Register, under number 910 579 200 whose registered office is located at 13 bis, rue Saint Antoine in Montreuil (93100), FRANCE, represented by Mrs. Marion Granger and Mr. Frédéric Verdier, has created and operates the website: https://magasinvivant.com, (hereinafter the "Site"), of which it is the publisher, (hereinafter "VVNT"). 

ARTICLE 1: PURPOSE 

The purpose of these General Terms and Conditions of Use (hereinafter "GTC") is to define the conditions and terms of use of the Site by users. By using the Site, each natural person over the age of 18 or a legal person (hereinafter the "Internet User" or "You") confirms that he has read and accepted these T&Cs, without reservation, modification or restriction. In the event of modification or update, the revised T&Cs will be posted online on the Site with mention of the last update date and the Internet user. 

These T&Cs are applicable to any Internet user, to the exclusion of all other conditions, and in particular those of the Internet user.

ARTICLE 2: ENTRY INTO FORCE 

These terms of use come into force on the date they are put online. They are enforceable against Internet users from the date of the first use of the Site, for the duration of its use until the modification of these conditions of use.

ARTICLE 3: CONTENT AND ACCESS TO THE SITE 

3.1. Access to the website is free for any Internet user with Internet access. The Internet user is solely responsible for the proper functioning of his computer equipment as well as his access to the Internet. The service is accessible continuously, 24 hours a day, 7 days a week. However, VVNT reserves the right, without notice or compensation, to temporarily close the Site or access to one or more of the Site's services, in particular to carry out maintenance or update operations or changes to accessibility hours, without this list being exhaustive. VVNT cannot be held responsible in the event of unavailability of the Site for any reason whatsoever. 

 

3.2. The information contained on the Site is as accurate as possible, but may contain inaccuracies or omissions. 

3.3. The Site may contain hypertext links to other websites or other resources available on the Internet. VVNT has no means to control the sites in connection with its links, which cannot engage VVNT's responsibility. 

3.4. When the Internet user is a minor, he declares that he has obtained authorization to use the Site from the holder(s) of parental authority concerning him and that the holder(s) of parental authority has agreed to be a guarantor(s) of the minor user's compliance with the T&Cs. 

ARTICLE 4: USE 

4.1. General remarks 

The Internet user is forbidden:  

• To fraudulently access or maintain itself in the Site, to hinder or alter the operation of it, in particular by introducing viruses or any other program likely to cause damage and/or damage the Site's data;
• To use the Site for an illicit, illegal, malicious or discriminatory purpose;
• To hinder the proper functioning of the Site;
• To collect information about other Internet users, or to harm other Internet users, directly or indirectly.

 4.2. Purpose of the Site 

The purpose of the Site is the sale of goods of any kind (hereinafter the "Products") to legal or natural persons over the age of 18 (hereinafter the "Customers" or "You").

Access to the sale is only accessible to users who are at least 18 years old and legally able to contract. 

4.3. Creation of a personal account 

4.3.1. To create a personal account, you must provide the data allowing your identification. When opening this account, You agree to provide only accurate information and then inform VVNT without delay of any changes affecting them, using the contact form in the "Contact" tab. 

The password You enter is confidential and modifiable online, in your personal account. The Customer is responsible for his identification elements with third parties. In case the Customer has lost his password, he can reset his password by clicking on the "Reset your password" link. 

VVNT cannot be held responsible for any direct or indirect damage suffered by the Customer or by third parties, resulting from fraudulent access to the Customer's account, following a disclosure of the Customer's identification elements.

VVNT reserves the right to delete the Customer's account, without notice, without being able to oppose or claim any compensation, in the event of a breach of the obligations resulting herein, or in the event of a breach by the Customer of various laws and regulations in force, of national, Community and international scope if applicable, as well as public order and good morals.

4.3.2. To place an order via his personal account, the Customer must use the username and password created when opening his account. You agree to keep them secret and not to disclose them to any third party. 

In the event of loss, misappropriation or fraudulent use of your username and/or password, You agree to immediately notify VVNT using the contact form.

4.4. Content of the personal account

The personal account allows the Customer to consult and track all his orders placed on the Site.

The pages relating to personal spaces are freely printable by the account holder in question, but do not constitute admissible evidence by a court. They are only of an informative nature intended to ensure effective management of his orders by the Customer.

The Customer can also edit his address, personal information and password. 

ARTICLE 5: ORDER A PRODUCT 

The product ordering process takes place according to the following steps:

• Step 1: the Customer accesses the Site and selects the Product;
• Step 2: the Customer accesses the Product page and can select the desired quantity and then click on "add to cart"; 
• Step 3: the Customer can continue selecting the Product or click on "shopping cart" to see the selected Products; 
• Step 4: the Customer accesses a summary of the selected Products, he has the possibility to delete products by clicking on the basket or validate his order by clicking on "Proceed to payment" - The Customer has the possibility to estimate the delivery cost by clicking on "estimate of shipping costs" and by entering the country, region and postal code of the place of delivery;
• Step 5: a summary page appears allowing the Customer to check the information he has entered and allowing him to correct any errors by clicking on "Edit" for each data field (concerning, for example, the payment method, his information or the quantity of items desired); 
• Step 6: It is possible to completely cancel the ordering process by closing the browser window. If the Customer does not wish to cancel and clicks on the confirmation button "Proceed to payment" he submits a contract offer that legally binds him in relation to the Product(s) contained in the cart. However, the order can only be submitted and transmitted provided that the Customer clicks on the "I have read and accept the general conditions of sale" button in order to accept these GTC and thus make them an integral part of his order;
• Step 7: the Customer can make an express payment via the PayPal payment solution by clicking on the "PayPal" button or via his personal account by entering the delivery address and clicking on the "continue to shipping" button then on "continue to payment" and on the "PayPal" button; 
• Step 8: the Customer accesses an order confirmation page, he can click on the "track my order" button; 
• Step 9: the Customer receives a confirmation email summarizing the order information; 
• Step 10: if the Customer has a personal account, he can check the status of his order, manage his billing and delivery address, register his payment method, change his password, access the contact form and/or log out. 

ARTICLE 6: INTELLECTUAL PROPERTY 

All the content of this Site, all texts, comments, photos, brands, logos, illustrations and images of the Products on the Site, graphic charters, software, without this list being exhaustive, are protected by intellectual property and for the whole world. 

Any reproduction or total or partial representation of the Site of any of these rights and the Products, without the express authorization of VVNT is strictly prohibited and would constitute an act of infringement prohibited by the Intellectual Property Code. This representation or reproduction, by any means whatsoever, constitutes an infringement punishable by Articles L.335-2 et seq. of the Intellectual Property Code. Failure to comply with this prohibition constitutes an infringement that may result in the civil and criminal liability of the infringer. In addition, the owners of the copied content could take legal action against you.

Consequently, the Customer shall refrain from any action and any act that may directly or not infringe VVNT's intellectual property rights. 

ARTICLE 7: SECURITY

Any fraudulent access to the Site or attempted fraudulent access is prohibited and criminally sanctioned. VVNT complies with the rules of the art in order to secure the Site. However, VVNT cannot be held responsible for breaches of computer security that may cause damage to your equipment and data or intrusion by third parties despite the security measures put in place.

ARTICLE 8: RESPONSIBILITY

Each Internet user and/or Customer is solely responsible for the use he makes of the Website and/or the information provided from the Site and VVNT can under no circumstances be held responsible for any direct or indirect damage resulting from the use of the Website and/or this information by the Internet user and/or the Customer. 

 The Internet user and/or the Customer undertakes not to interfere with or interrupt the normal operation of the Site. VVNT will also not be liable for damage resulting from fraudulent access by a third party that has resulted in a modification of the information disseminated on the Website.

As publisher of the Site within the meaning of Article 6. III-1 of the LCEN, VVNT is responsible for the content it publishes on its Site.

ARTICLE 9: PERSONAL DATAS 

Your personal data may be collected when you use the Site. They are processed in accordance with the Privacy Policy and the Cookies Policy.

ARTICLE 10: ABUSIVE CLAUSES

The provisions of these T&Cs apply subject to compliance with the mandatory provisions of the Consumer Code concerning unfair terms in contracts concluded between a professional and a consumer.

ARTICLE 11: GENERAL PROVISIONS AND APPLICABLE LAW 

Every Internet user is required at each visit to be aware of any changes in the T&Cs, VVNT reserves the right to modify these T&Cs at any time by publishing a new version on the Site. 

The T&Cs are those in force on the date of the Internet user's visit to the Site. 

The Website is accessible in French. 

These General Conditions of Use are subject to French law

For any special payment or shipping requests please contact us atcontact@panoramamundi.comand we will work with you.